General Terms and Conditions

The agreement

By using our website and comparison technology you are agreeing to these terms and conditions so that we can deliver to you the holiday you require where it is available from providers of self catering camping and caravan family holidays . If you do not agree to these terms of use, please refrain from using the I Spy Camping website. If you are unsure about any aspect of these Terms & Conditions or have any questions regarding our relationship with you, please contact us.

The service

We provide a fully independent and price comparison search engine, designed to save you time and money when it comes to booking your next family holiday. We source holidays but we do not offer advice or make recommendations as to which holidays would suit you best.

The company

I Spy Camping is owned by Inside Travel Limited, who operates the price comparison technology under license from Toocamp SARL, a french company who operates Toocamp.com, a camping and caravan price comparison site in the French market.   Inside Travel Limited is a limited company registered in England and Wales, registration number 7266365, registered address 27 Preston Drive, Daventry, Northamptonshire, NN11 0GL, United Kingdom.

Feedback

We set ourselves very high standards and look to provide these high standards in everything we do, but we also know there may be occasions when you feel we have not achieved this. In these rare cases we want you to tell us as this is the only way we'll be able to improve our service. How do you do this? Well, you can write or send an email to us and we will look to resolve the matter as quickly and as fairly as possible.

Inside Travel Limited, 27 Preston Drive, Daventry, Northamptonshire, NN11 0GL, United Kingdom.  Email: feedback@ispycamping.com

Other important information

Intended use

This website is intended for use by UK residents only and due to this, we display prices in Pounds Sterling.  Where a Tour Operator's principal currency is Euros, we have displayed their prices in Pounds Sterling to help you compare prices and also in Euros.   Where this is the case, the Pounds Sterling value has been converted from the Euros value at today's exchange rate.  If you decide to book your holiday with a Tour Operator whose principal currency is Euros, you will be expected to pay in Euros and your final Pounds Sterling may differ from that displayed on the website depending on the exchange rate your bank/credit card company has applied at the time of booking.  We cannot be held responsible for any resulting difference in the value of your holiday.

Links to other websites

We provide links to third party websites as part of our service. We accept no liability for any statements, information, content, products or services that are published on, or may be accessible from, these third party websites. We can also give no guarantee they are free from viruses or anything else that could be infectious or destructive.

Website content

We have taken every step to ensure the information contained and displayed on our website is accurate and up-to-date. However, we can accept no liability for any errors or omissions. We reserve the right to add, amend or delete content from the website at any time.

Commercial use

Please note this website is for non-commercial, personal use only (which means for use by an individual or for a business to source their own products and services). We reserve the right to take legal action against any person or company who uses our website and/or services for commercial use or in any other unauthorised manner. This includes (but is not limited to) breach of copyright, processing multiple quotes for other customers or companies, and other companies checking their prices against those presented on this website.

Intellectual property

We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. This includes, but is not limited to, all trademarks, logos, business names, trading names, design rights, database rights, copyright and any other intellectual property rights in our website. The website is protected by copyright laws and treaties around the world. All such rights are reserved save as expressly stated in these terms.

You may print off one copy, and may download extracts, of any page(s) from our website for your personal reference only and you may draw the attention of others within your organisation to material

the material may not be used for commercial purposes without obtaining a licence to do so from us or our licensors; the copies must retain any copyrights or other intellectual property notices contained in the original material; any images on the website are protected by copyright and may not be reproduced or used in any manner without written permission from the owner; and you must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences, logos, designs or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our website must always be acknowledged.

If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (in whatever format).

Reliance on information provided

Commentary and other materials posted on our website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of its contents.

Viruses, hacking and other offences

You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website.

You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.

Amendments

We reserve the right to amend our terms and conditions at any time. The amended terms will be effective from the date they are posted on our website.

Privacy statement

Data protection

This policy has been developed because we want you to feel confident about the privacy and security of any personal information entered on our website. We follow strict security procedures in the storage and disclosure of your information as required by law.

This information is necessary to provide you with the custom email alerts or email newsletters you may have requested. All personal information will be held in strictest confidence and used only for the purposes for providing you the service requested with certain caveats as described below.

Information disclosure

We will be using your data for our own research and for tracking any purchased holidays. By using our website you are giving us permission to use your data in this way.

Except as set out in this Privacy Statement, we will not disclose any of your information to other parties without your permission unless we are legally required to do so by, for example, a court order or for the purposes of prevention of fraud or other crime.

Unsolicited emails

Unless you expressly request to receive an email newsletter or custom email alert from I Spy Camping you will not receive any other email communications from us. 

If you click through to a tour operator website from our website, we cannot guarantee you will not be contacted by these parties. We recommend that you read their Terms & Conditions regarding your right to opt-in or out of receiving further contact from them.

Your personal data

I Spy Camping complies with and is registered under the data protection laws in the United Kingdom and takes all reasonable care to prevent any unauthorised access to your personal data. Under the terms of the Data Protection Act 1998, you have a number of rights. If you require a copy of the information we have concerning you, please write to the Data Protection Officer and enclose a cheque for the administration fee of £10.00 made payable to Inside Travel Limited. We are entitled to charge you this fee to cover our administrative costs. We reserve the right to amend or modify this privacy statement at any time and in response to changes in applicable data protection and privacy legislation.

How we use your personal data

Your personal information is used for the purpose of sending you an email newsletter or a custom email alert.  Additionally, I Spy Camping and other carefully selected Tour Operators may use your email address to keep you informed by email about current and new destinations, offers and competitions, which may be of interest to you.

If you are not happy for your email address to be used in this way, please click on the unsubscribe me link and you will be able to remove your details from our contact list. If you have further queries with regards to your personal data, please feel free to email us on info@ispycamping.com

Cookies and IP addresses

Cookies are small text files placed on your computer and are commonly used on the internet. They allow us to make our website more useful based on stored information about your preferences when you visit us. We do not store cookies beyond such interaction. If you choose to, you can set your web browser to reject cookies from our service, although you may not be able to experience the full service we provide if cookies are disabled. Further information can be obtained from the Interactive Advertising Bureau†, an industry body that has produced a series of guides, which explain how cookies work and how they can be managed.

Your IP address is a series of numbers which identify a computer on the internet. We use IP addresses to help diagnose possible service interruptions and administer our service and website.

Law

These terms of trading are subject to English law and to the exclusive jurisdiction of the English courts. You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this privacy and security statement.

Third party site security

We cannot be responsible for the privacy policies and practices of other websites, even if you access them using links from our website and recommend that you check the policy of each website you visit.

Be aware

Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

1st of September 2010

 

† Please note, we cannot be held responsible for the content of external websites and by using the link stated to access this separate website you will be subject to the terms of use applying to that site.